Service, Repair & Maintenance

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CO₂-neutral products

We offer all garage doors, operators, entrance doors, internal doors, steel frames, steel doors for residential construction and storage systems as CO2-neutral products as standard at no extra charge. All industrial doors, operators, loading technology, construction project doors and perimeter protection systems are also available as CO2-neutral products upon request for an additional charge. Learn more about our sustainability strategy.

Although Hörmann has built a reputation as one of Europe’s leading door and loading bay manufacturers, we also provide an extensive range of service, repair, and maintenance options to extend the service life of our products.

Whether you've purchased your product from us or a different manufacturer, our network of certified service technicians are experts in the service, repair, and maintenance of a wide range of industrial doors, operators, loading bay solutions, and other such equipment.   

Industrial Door Service from FBS Hörmann

As mandated by the Health and Safety at Work etc Act 1974, as an employer you have a duty of care to your employees, which includes the legal obligation to ensure that equipment available to, or used by, employees are in safe working order. Under this statutory obligation, all electrically operated industrial doors, loading bay solutions and fire doors on the premises must be inspected at least once each year by a qualified specialist.

Not only is this a vital part of equipment maintenance because of the legal requirements but also because in most cases product warranties become void if statutory inspections aren’t carried out as and when they should be.

By using the FBS Hörmann service and setting up a maintenance contract you can guarantee that these vital statutory inspections are carried out as required by an independent and impartial expert.

Not only will our qualified technicians carry out the statutory inspections, but they will also guarantee that all service milestones are accurately recorded on our service management system to ensure that you never go over the legally allowed timeframe for inspections.

Industrial Door Repair

Having regular service and repair measures in place helps you to ensure that your doors stay in optimal condition all year round, providing you with better working conditions, enhanced security, and an all-round more effective working environment. Having a qualified technician put your doors through a service can help to identify any issues or faults, then our repair service will rectify those problems, so your doors are always ready for action.

Our technicians have all the skills and knowledge, as well as years of experience behind them, so there’s nobody better equipped when it comes to the service and repairs process. They’ll arrive with the state-of-the-art technology to give the best service, whilst minimising any potential down-time.

Industrial Door Maintenance

Regular maintenance can help to prevent any possible issues arising with your doors, so you’ll be less likely to be faced with surprise breakages or faults that’ll need to be repaired. As well as keeping your machinery working smoothly, a thorough maintenance regime can help you to remain in compliance with current health and safety regulations, whilst keeping you compliant with any warranty conditions. A major feature of the maintenance process is to ensure that components with known life expectancies are monitored and replaced accordingly before they fail, saving you from costly future repairs and inefficient down time.

Our maintenance process is conducted in depth by a trained specialist, so you can be sure that all bases have been covered and that you’re getting a thorough check that will pick up on any possible errors that are present.

We offer regular inspection and maintenance visits through our maintenance contracts, which ensure that all of your equipment remains operational and any potentially costly issues are caught early on, helping you avoid a large emergency repair bill further down line. 

Why Choose FBS Hörmann

FBS Hörmann offers world-class service, repairs and maintenance to match our reputation as a leading manufacturer.  

Not only do we guarantee 24/7 availability but, as you are dealing directly with us as a manufacturer, all of our technicians carry the genuine parts required to carry out repairs to the highest standards.

To keep up with the latest technologies and developments, our entire network of certified service technicians and engineers benefit from an ongoing training programme, ensuring that they have the knowledge necessary to fix a range of not only Hörmann products but other manufacturers equipment too.

For more information on any of our service, maintenance and repair contracts, contact us using the form, or calling the number below.

Contact us

FBS Hörmann opening hours

Mon to Friday - 8.00am - 5.00pm
 

Service telephone number

0800 533 5817
during normal office hours

24/7 Emergency Call outs available

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